Media Training Blog

How to choose the right crisis spokesperson

How to choose the right crisis spokesperson

It is often assumed the CEO or chief executive will front a crisis media management situation. But, although they should be visible, that does not mean they have to be the spokesperson. Sometimes they may simp ...

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Seven lessons from the Uber crisis

Seven lessons from the Uber crisis

‘It’s been a tough 24 hours’. It would be hard to argue with that assessment from Uber boss Travis Kalanick. The company has been plunged into full crisis media management mode this week after a scathing blog ...

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