Skip to content

Home > Social Media Training

Social Media Training

Our Social Media Training helps you leverage platforms effectively to engage audiences, build your brand, and drive results.

 

Learn content strategies, platform best practices, and performance analysis techniques.

Review Summary
social-media-team-discussing-plan-workplace_23-2147847466

  • Help leaders become more involved in supporting your social media goals

  • Manage your brand's reputation when it comes under fire on social media

  • Create or refine your social media strategy

  • Learn how to measure your return on investment (Social ROI)

  • Create more dynamic and shareable content

  • Gain greater brand awareness and trust

TESTIMONIALS

Customer Case Study

Trustpilot 5 stars

View over 1,500 customer reviews on Coursecheck

We worked with BT to provide a social media marketing course for its regional press officers.

The practical course was designed to help participants enhance press activity using social media, develop campaigns, and identify efficient ways to monitor engagement.

It explored ways to achieve social media targets, deal with negative attention online and measure success.

Our account managers worked with BT to design a bespoke course to meet the specific needs of the participants and their levels of experience.

It was delivered by one of our expert tutors who specialises in the way people use the internet and in particular helping businesses understand social media and how it impacts on their customer relationships and marketing.

We worked with the participants to build their confidence and knowledge and give them the skills to use social media effectively.

"Regional press officers from England, Scotland and Wales all attended social media training with Media First, and, without exception, found it helpful and thought-provoking.

"Particularly noteworthy was the way the trainer successfully addressed the needs of people from a variety of backgrounds, some of whom were relatively new to many aspects of social media, while others were more knowledgeable."

"It was a stimulating and interesting day for all who attended."

BT Logo

Jason Mann, Head of BT Regional Press Office

Many organisations struggle to use social media effectively

And they fail to see a return on investment

No matter where you and your organisation are at with your social media activity, we can develop a course for your requirements, expertise and goals.

Our practical training courses will help your business produce more shareable and engaging content that excites your customers and builds brand awareness.

emoji

How it works

  • Step 1: Get in touch with us

    Submit your contact form or schedule a free meeting with us.

  • Step 2: We handle the details

    We will guide you through the briefing and booking process leaving no stone unturned.

  • Step 3: Social media mastery

    Revel in the glory of booking the best social media training available and watch your external and internal reputation grow.

Trusted by companies large and small

arcadis
sse-logo-hires
gmc
portsmouth-cc
oxford-fire-rescue-service-logo-1
briggs-transparent
national_car_parks_logosvg_
lloydsreg
islington-council-logo
south-staffordshire-water
iet
kew
quinetiq
deloite-logo
bam-logo
flybe

We've got the A's to your Q's

Where will my social media training course take place?

Face-to-face

Our social media courses can take place face-to-face or online.

You can join us at our training studios near Reading.

We can come to your offices or host it in a hired room anywhere in the country – it all depends on what works best for you and your delegates.

Online

But you don’t need to leave your home to join a course.

We’ve run many social media marketing courses online through videoconferencing software – such as Zoom and Teams – which bring all the great content from our classroom into your living room or office.

Online training courses allowed companies to continue to develop their people during lockdowns. And their convenience and flexibility mean they remain popular.

On-demand

But that’s not all.

We also offer an on-demand online smartphone video course. It guides you through all the details you need to know about making professional video content on your phone to boost your social media marketing activity.

Delivered by Anna Brees – a familiar face you will probably recognise from television - the course is available as soon as you enrol, and can complete it at your pace.

And you get unlimited access for a year - meaning you can dip back into it whenever you want to work on your video skills.

Additionally, we can create an on-demand, online social media course for your business. This is a cost-effective way of ensuring everyone in your business has a better understanding of the benefits and pitfalls of social media, both for your company and their career.

What will I learn on a social media course?

All our courses are bespoke.

So, what your social media course looks like will depend on your objectives, experience, knowledge, business needs and marketing goals.

Sometimes we build courses for companies starting on their social media journey.

On other occasions, we work with companies with an established social media presence looking to achieve greater success and cut-through.

What makes our social media courses different?

We have been delivering communication skills training courses for around 40 years.

This includes working with 40 of the FTSE 100.

Often this includes helping with their social media marketing activity.

All our courses are delivered by social media oracles, current working journalists and communications experts who know what it takes to engage an audience online.

As media and communications training experts, we also emphasise the importance of being authentic, personable and hitting the right tone on social media.

What also makes our courses different is that they are bespoke.

We spend time getting to know your business and industry, the services your offer and your social media strategy and practices.

We'll then create a course around your knowledge, understanding, skills and aims.

It can be delivered online or face-to-face at our studios or your workplace.

And you and your colleagues can look forward to a hands-on course that teaches new skills and helps you create more engaging and sharable content.

We've already got an established social media presence - can you help us to improve?

We can build a social media training course to take your efforts to the next level and enhance your digital marketing efforts.

All our training is bespoke, but your course could include:

    • Expert, in-depth, advice on creating more social media engagement
    • Advanced techniques to help you get more creative with your content
    • How to bring brand storytelling into your social media marketing content
    • Building a professional and compelling content calendar
    • How to make brilliant social media video (using your smartphone)
    • Building an effective social media strategy and setting the right social media goals
    • How to handle a crisis on your business social media channels
    • When you can ignore the haters and trolls
    • How to make the most of your social ads
    • Making the most of Google Analytics
Who is social media marketing training for?

Our popular courses are for anyone who works on social media for your business or who wants to learn new skills.

It doesn't matter whether you are an avid Facebook, Instagram, Snapchat, or YouTube user; we can help.

We've provided social media marketing training for:

    • Social media marketers
    • Advertising and marketing managers
    • Comms, media and marketing teams
    • Senior business leaders - giving them an understanding of the strategies so they can approve social media budgets
    • Individuals looking to boost their professional skills, career and personal brand