Bespoke
All our courses, whether face-to-face or online, are bespoke and are designed by dedicated account managers who will take the time to really understand your organisation and your exact requirements and will develop a course that achieves all of your aims and objectives.
Customer-focused
Outstanding customer service is at the heart of everything we do. Our business thrives on repeat and new business generated through word of mouth.
Inventive
Our clients need us to help solve a diverse range of communication issues. We’re inventive in how this is delivered to offer the best service for the budget available.
Fun
We believe that people apply their knowledge best when they are encouraged to take an active role in their learning, receive immediate constructive feedback and have fun.
Simplicity
We have a no nonsense approach - we live by what we teach. This means efficient responses to both internal and external enquiries and no jargon.
Passionate
We are passionate about our customers, our training, our colleagues and our brand. We truly believe in the quality and authenticity of the services we provide for our customers.
Practical
Both our face-to-face and online training courses are highly realistic, practical, demanding, fun and effective. This core philosophy means your candidates will develop an instinct to distil the most essential and engaging content for their audience.
Experienced
Our account managers work with you to select the best trainers from our team of current working journalists, PR and communications professionals. With over 30 different tutors we have specialists in finance, travel, healthcare, defence, science, education, retail, charity and many more.
Flexible
Our broadcast quality radio and TV studios are dedicated to media and presentations training so your participants will benefit from the most realistic training experience available. We can also deliver training at your premises, an affiliated studio in London or elsewhere in the UK or worldwide. For the past five years we have been delivering more training online.
Team
Alongside our trainers we have a dedicated full time team that manages all pre and post course administration so that you can focus your time on more important areas such as managing your daily workload.
Helpline
Course attendance qualifies all participants to access Media First's coaching helpline for up to 12 months following a course. So whether you have a major presentation or a media interview that you want some advice on, help is just a phone call away.
Realistic
Prior to you booking a course we spend time understanding you, your business and your training requirements so that we can make your training as realistic and effective as possible. Each participant will leave the course with a training book of easy reference handouts, together with access to recordings of their performance and personal written feedback.
Partner
Whatever your communications training requirements, we can help. All our courses are bespoke and developed to meet your goals and objectives. It could be media, presentations, writing skills, social media or even video production. You tell us what your short and long term goals are and we’ll discuss how we can help.
Confidential
Confidentiality is at the heart of everything we do. We also have all the business insurances that you would expect from a leading training provider so you will always be fully protected.
Get in touch to discuss your training needs 0118 918 0530 or hello@mediafirst.co.uk or tell us how we can help…
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