Media Training Blog

What you can learn about social media from the CIA

What you can learn about social media from the CIA

The Twitter account of a spy agency is perhaps not the most likely place to look for social media inspiration. But there is much other organisations can learn from the way the CIA captured attention last week. ...

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How to present yourself on LinkedIn

How to present yourself on LinkedIn

How many times have you heard someone say ‘I’m on LinkedIn but I don’t know what I’m doing with it'? Despite having more than 467 million users, the site remains something of the awkward relative of the social ...

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Nectar falls into social media crisis trap

Nectar falls into social media crisis trap

If you would like to see some social media crisis communications in action today, you may want to take a look at the Facebook and Twitter accounts of Nectar. The loyalty programme found itself facing an online ...

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